How to get contact with us efficiently?

We have several departments to take their own roles, so if you want to get more efficient service from SMOK, we suggest you to read guides as below:

1.If you want to consult SMOK products’ introduction, online order status or product shipment, please kindly contact

2.If you want to cooperate with SMOK to be a distributor, warmly welcome to contact

3.If you want to get warranty service, please kindly check to submit an after sale claim on our website.

4.If you want to cooperate with us in social media platform, assessment activities, advertising, affiliate marketing, or media interview, warmly welcome submit a claim on our website: or contact

Once we get your emails or claims, we will get back to you as soon as possible.

This product is intended to be used with e-liquid products containing nicotine. Nicotine is an addictive chemical.
Important Safety Information and Warnings
You have to make sure that your age is 21 or older, then you can browse this website further. Otherwise, please leave and close this page immediately!